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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Warren Estrem

November 11, 2024

5  out of  5
rating by Warren Estrem
"Thank you Thompson office staff. We appreciate everything Melody and the entire staff did to ensure all steps were taken to seamlessly transfer insurance coverage to our new car. Melody has always made an extra effort to see to all our needs. Sincerely; Warren & Jen Estrem"
We responded:
"Dear Warren & Jen, Thank you so much for your kind words! We are thrilled to hear that Melody and our team were able to assist you with the insurance transfer for your new car. Providing excellent service is our top priority, and it’s wonderful to know that Melody's efforts made a positive impact on your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!"
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Samuel Momah

November 8, 2024

5  out of  5
rating by Samuel Momah
"Great!"
We responded:
"Thank you, Samuel! Your review means a lot to us!"
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Katie Bishop

November 7, 2024

5  out of  5
rating by Katie Bishop
"Trent and his team were very helpful, everyone is very quick to respond and takes time to seek answers for me questions. I'm assured that my insurance needs are covered and in the best hands. and is always so friendly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to assist you promptly and thoroughly. Providing excellent customer service and ensuring your insurance needs are well taken care of are our top priorities. We truly appreciate your trust and look forward to continuing to serve you!"
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Jeffrey Davis

November 7, 2024

5  out of  5
rating by Jeffrey Davis
"Trent and his team are the BEST!!!"
We responded:
"Thanks for the review, Jeffrey!"
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Melodie Watts

November 6, 2024

5  out of  5
rating by Melodie Watts
"I would highly recommend. Trent and his team are great, always friendly and helpful. Have the client's best interest in mind."
We responded:
"Thanks so much, Melodie! It’s been a pleasure to serve you. "
Profile photo of Sarah Voogd Seng

Sarah Voogd Seng

November 6, 2024

5  out of  5
rating by Sarah Voogd Seng
"I had a great experience with Trent as he walked me through different savings/insurance strategies for my newborns. He met me where I was in terms of knowledge and explained things in a way that I could understand and feel that I was making an informed decision."
We responded:
"Thank you so much for the review, Sarah!! It’s been a pleasure working with you and your family!"
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Keith Howie

November 2, 2024

5  out of  5
rating by Keith Howie
"State Farm really came through for me when my vehicle stalled out and needed a tow. I called my agent Lucas, and he was on it immediately. Within one hour the tow truck was there! A-1 Customer service!! Thanks State Farm."
We responded:
"Thanks for sharing your experience, Keith! I’m really glad Lucas was able to take care of you so promptly. That’s our goal for every interaction!"
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Kari Hannah

October 25, 2024

5  out of  5
rating by Kari Hannah
"Trent and his team are great! Everyone is always so friendly. I truly feel taken care of with my insurance needs here. Trent goes out of his way to make sure we are saving the most we possibly can. As a younger adult who doesn’t have a lot of knowledge on all the processes involving insurance, I feel my questions are always answered and everything is explained clearly to me."
We responded:
"Thank you so much for the 5 star review, Kari!! It’s been a pleasure working with you and Daniel over the years and to see your family grow has been amazing! "
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connie foster

October 14, 2024

5  out of  5
rating by connie foster
"Friendly and outgoing staff. Everything was explained in nice detail. They saved me over $200 every 6 months. I'm really glad I switched to State Farm."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that our staff was friendly and outgoing, and that they took the time to explain everything in detail. It's even better to know that we were able to save you over $200 every 6 months. We're glad you made the switch to State Farm and we're here to assist you with any future insurance needs. Thank you for choosing us!"
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Shannon Yocherer

September 28, 2024

5  out of  5
rating by Shannon Yocherer
"Everyone was so friendly and very communicative. Great rates, and great customer service! Highly recommend."
We responded:
"Thank you so much for the great review, Shannon!"
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Tara Mills

September 6, 2024

5  out of  5
rating by Tara Mills
"State farm took care of our needs answered promptly. Thank you state farm!"
We responded:
"We appreciate you putting your trust in us, Tara! Thanks for the review"
Profile photo of Kris David

Kris David

August 9, 2024

5  out of  5
rating by Kris David
"Melodie did a fantastic job helping me find savings in my premium! She was super friendly too! I highly recommend working with her and the Trent Thompson State Farm Insurance Agency in Inver Grove Heights, MN."
We responded:
"Thank you so much for the kind review, Kris! Melodie is one of a kind and we’re lucky to have her on the team!"
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Sua Vang

July 10, 2024

5  out of  5
rating by Sua Vang
"Best agency I've ever had. My agent, Lucas, is so patient and friendly. I appreciate his transparency and communications. I'm glad to be part of a family that's able to find perfect coverage for my family."
We responded:
"Sua- welcome to the family! We appreciate you putting your trust in Lucas and our agency. "
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Buck Bochtler

June 24, 2024

5  out of  5
rating by Buck Bochtler
"Trent and his team have been great to work with! Strongly recommend if you're looking for insurance."
We responded:
"It’s been a pleasure working with you, Buck!!"
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Dennis Grosz

June 18, 2024

5  out of  5
rating by Dennis Grosz
"Trent treated us with great professionalism and saved us money! I would highly recommend him."
We responded:
"Thanks, Dennis! It’s been a pleasure working with you and Danelle!"
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Joyce

June 18, 2024

5  out of  5
rating by Joyce
"I'm very pleased with the attention State Farm Insurance Company has handled my insurance needs. I recommend them highly."
We responded:
"We appreciate you putting your trust in us, Joyce! We really enjoy working with you!"
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Erick Johnson

May 30, 2024

5  out of  5
rating by Erick Johnson
"excellent customer service by these folks. Trent and Luke never cease to impress. Absolutely well done! thank you guys!"
We responded:
"Your review means a lot, Erick! We appreciate you putting your trust in our office. "
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Emily Moe

May 8, 2024

4  out of  5
rating by Emily Moe
"Very nice and answered all of my questions."
We responded:
"Thank you for the review, Emily! We will strive to please you and get to 5 star service. "
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Anthony Ferrara

April 19, 2024

5  out of  5
rating by Anthony Ferrara
"This State Farm office is fantastic- always helpful and nice to deal with."
We responded:
"Thanks, Anthony! We really enjoy working with you as well!"
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Aaron Hurd

April 8, 2024

5  out of  5
rating by Aaron Hurd
"Trent and his team are the best around! 10/10 recommend them for any and all insurance needs"
We responded:
"Appreciate the review Aaron! It’s been great working with you and your wife!"
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A. Varness

April 4, 2024

5  out of  5
rating by A. Varness
"Melodie and Stephanie are the best! Everyone is always so helping and kind. They take the time to listen your needs and genuinely care about their customers."
We responded:
"We really appreciate the review! Melodie & Stephanie take pride in their work so I’ll be sure to pass along your kind words!"
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Jeb Willis

February 22, 2024

5  out of  5
rating by Jeb Willis
"I recently moved all of my insurance to Trent at State Farm and he has been great to work with! I had my first claims experience, after I was rear ended last week and that process has gone very smoothly as well. In exactly 1 week the entire claim has been processed and I am happy with the outcome."
We responded:
"It’s been a pleasure working with you, Jeb! It’s always great when things work out the way they should. Take care!"
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Tara LaVoi

February 8, 2024

5  out of  5
rating by Tara LaVoi
"Trent explained all of my insurance options and costs. He was very helpful! He gave me the best policy to fit my needs and more to meet my budget."
We responded:
"It has been a pleasure working with you, Tara!"
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Tim Thompson

January 29, 2024

5  out of  5
rating by Tim Thompson
"Trent is always available for me when I have questions for my clients, or questions for my own knowledge!"
We responded:
"Thanks, Tim! We appreciate you putting your trust in us!"
Profile photo of Sheree Jones

Sheree Jones

January 25, 2024

5  out of  5
rating by Sheree Jones
"Josh is amazing to work with. He answered all my questions. Very knowledgeable and pleasant."
We responded:
"Thanks for letting us know, Sheree! We appreciate you putting your trust in Josh, our office and State Farm!"