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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JD Das

March 28, 2025

5  out of  5
rating by JD Das
"I cannot say enough good things about my State Farm agent, Stephanie. She is an outstanding professional—knowledgeable, patient, and truly dedicated to helping her clients. Unlike others I have dealt with, Stephanie consistently goes above and beyond to ensure I fully understand my options. She takes the time to explain everything clearly and provides valuable, relevant information that helps me make informed decisions. Her exceptional service and commitment to her clients make her a true asset to State Farm. I would love to see more professionals like her in the industry!"
We responded:
"Dear JD, Thank you so much for taking the time to leave such a wonderful 5-star review! We truly appreciate your feedback and are thrilled to hear about your positive experience with Stephanie. She is indeed a remarkable asset to our team, and it’s heartwarming to know that her dedication and commitment to helping clients like you shine through. Your kind words about her knowledge and willingness to go the extra mile mean a lot to us. We are grateful for your trust in us and look forward to continuing to assist you with your insurance needs. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thanks again for your support!"
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Lisa Olson

March 27, 2025

5  out of  5
rating by Lisa Olson
"Josh made getting insurance easy and affordable. The personalized attention and quick responses are top notch! Thanks Josh, I'll be sending more referrals your way!"
We responded:
"Hi Lisa, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Josh was able to make the insurance process easy and affordable for you. His dedication to providing personalized attention and quick responses truly sets him apart. We appreciate your referrals and look forward to helping more clients just like you. If you need anything else, don’t hesitate to reach out!"
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MKL

March 27, 2025

5  out of  5
rating by MKL
"Melodie watts sure did work hard to save me the most money and get the biggest bang for my buck what a great employee!!most other agents don't spend the time like she did!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Melodie was able to provide you with exceptional service and help you save money. She truly goes above and beyond for our clients, and it's wonderful to see her hard work recognized. If you need any further assistance or have questions in the future, please don't hesitate to reach out. We appreciate your support!"
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Dixie Walter

March 26, 2025

5  out of  5
rating by Dixie Walter
"Anytime I have insurance questions, I call Melodie and she gets me to the source for an accurate answer. Appreciate her service."
We responded:
"Thank you for your fantastic 5-star review! We're so glad to hear that Melodie has been able to assist you with your insurance questions and provide you with accurate answers. We pride ourselves on our commitment to excellent service, and it's wonderful to know that you appreciate her efforts. If you have any more questions or need assistance in the future, feel free to reach out anytime. We're here to help!"
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Robert Walter

March 26, 2025

5  out of  5
rating by Robert Walter
"I was comparing coverage and service at the renewal of my policies. With the help of Melodie, I received prompt, accurate and courteous assistance from Trent Thompson agency."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Melodie was able to assist you with your policy renewal and that you found our service prompt, accurate, and courteous. At Trent Thompson Agency, we strive to provide the best support possible, and your feedback means a lot to us. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your trust in us!"
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Bruce Rayden

March 26, 2025

5  out of  5
rating by Bruce Rayden
"Some business dealings are difficult, some are memorable. This was the fulfilling kind, including all relevant questions."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that your experience with us was memorable and fulfilling. Our team strives to provide clear and comprehensive answers to all your questions, and it's great to know that we met your expectations. We look forward to assisting you again in the future!"
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John Pawlenty

March 26, 2025

5  out of  5
rating by John Pawlenty
"Very helpful and professional."
We responded:
"We really appreciate you saying that, John! It's a pleasure working with you!"
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linda nicol

March 25, 2025

5  out of  5
rating by linda nicol
"Called to ask about some insurance needs and Melodie was so helpful gave me great information. The office seems to be very professional and knowledgeable."
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kermit watts

March 25, 2025

5  out of  5
rating by kermit watts
"Absolutely thrilled with my experience at Trent Thompson State Farm! From the moment I walked in, I was greeted with warmth and professionalism. Trent and his team took the time to understand my financial goals and carefully explained the annuity options available to me. They walked me through every step of the process, ensuring that I felt confident in my decisions. Their expertise and personalized service made a complex topic much easier to understand. I truly appreciated their transparency and dedication to finding the right solution for my need Thanks to Trent Thompson State Farm, I now have a solid annuity plan in place that aligns perfectly with my retirement goals. I highly recommend their services to anyone looking for knowledgeable, friendly, and reliable financial guidance. Five stars all the way! Thank you, Trent and team!"
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leanne poshusta

March 25, 2025

5  out of  5
rating by leanne poshusta
"Mel Watts was so nice she gave me very good information Very pleasant"
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Gretchen Voogd

March 22, 2025

5  out of  5
rating by Gretchen Voogd
"I'm extremely satisfied with the service Trent and his associate, Melodie Watts provided for me! Upon the arrival of my new twin grandsons, Melodie suggested I purchase a Pay20 life insurance policy for them. I had no knowledge of such a thing so I consulted with my investment advisor to get her thoughts and she said it wasn't a bad idea, so here I am! Trent was very accommodating...with my daughter living in another city, he was able to gather any information he needed from her, and did the whole transaction by phone (remember, she's the mom of two newborns!) He was very thorough in explaining every aspect of the policy to me and asked several times if I had any questions, which I appreciated. I was so impressed with them that I transferred my home and auto policies to Trent's agency also, as I had become less satisfied with my local office. I would 100% recommend this team to anyone looking for a fast, friendly, polite and efficient agency!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Trent and Melodie. Welcoming twin grandsons is such an exciting time, and we’re glad we could help you secure a Pay20 life insurance policy for them. We appreciate your trust in us—not only for their policies but also for your home and auto insurance. Providing thorough, friendly, and efficient service is our top priority, and we’re so grateful for your recommendation. If you ever need anything, we’re always here to help!"
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Kurtis Christensen

March 20, 2025

5  out of  5
rating by Kurtis Christensen
"I had the pleasure of working with Ryan Mulvihil, and I couldn’t be more satisfied with the experience. From start to finish, they were incredibly helpful and informative, walking me through all my options in a way that made everything easy to understand. The pricing they offered was very competitive, and I felt confident that I was getting the best coverages as well. Communication was always prompt and clear, and they were very responsive to any questions I had. On top of that, Ryan was friendly and made the entire process stress-free. I highly recommend their services to anyone looking for reliable and excellent insurance coverage!"
We responded:
"We’re really happy to hear you had such a great experience with Ryan! He does a great job making the process easy and smooth! We look forward to working with you and your family for all of your insurance needs! "
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Aaron Erickson

March 13, 2025

5  out of  5
rating by Aaron Erickson
"Agency that does all the right things without being overbearing about it. I love that about this agency. They work hard at getting you the best premium that you are eligible for. Very much recommend these fine folks."
We responded:
"Aaron- Thank you so much for your kind words and the wonderful 5-star review! We're thrilled to hear that you appreciate our approach and dedication to finding the best premiums for our clients. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out. We’re here to help!"
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michael zellner

March 11, 2025

5  out of  5
rating by michael zellner
"Melodie was especially helpful and pleasant while she set up a new auto policy for me. Thank you!"
We responded:
"Thank you so much for your kind words! Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any more questions or need further assistance, feel free to reach out. Safe driving!"
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Chris Borton

March 11, 2025

5  out of  5
rating by Chris Borton
"After our last agent retired, we've now been with the Trent Thompson office for a couple years or so. Very good experience so far, as the staff has been very friendly and helpful."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a 5-star review, Chris! We're thrilled to hear that you've had a positive experience with our team at the Trent Thompson Agency. Our goal is to provide friendly and helpful service, and it's great to know we've met that expectation for you. If you ever need anything or have questions, please don't hesitate to reach out. We look forward to continuing to serve you!"
Profile photo of Amy Laramy

Amy Laramy

March 6, 2025

5  out of  5
rating by Amy Laramy
"Melodie is so efficient and helpful. I love speaking with her, so professional, and treats you like you’re her only client. Melodie is truly an asset to your company. Treat her well !"
We responded:
"Amy- we could not agree more! Melodie goes above and beyond for everyone she talks to. Thank you so much for the great review!"
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Terence Rigby

February 21, 2025

5  out of  5
rating by Terence Rigby
"Experience in excellence, straight forward, stayed on subject matter, appreciate the potential of a new customer which makes me wa nt to work more with this Young Man! Thank you Ryan"
We responded:
"Thank you so much for the review, Terence! Ryan does a great job helping our customers understand their risks and potential gaps without over complicating it. We look forward to working with you!"
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Vinod Param

February 7, 2025

5  out of  5
rating by Vinod Param
"Outstanding service. No waiting or generic voicemails. Josh Brehmer is terrific. I am happy I got referred to him ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ….."
We responded:
"Vinod, thank you for the great review! We’re very grateful you gave Josh a chance, he goes above and beyond for our policyholders, truly one of the best!"
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Yessi Sanchez

February 3, 2025

5  out of  5
rating by Yessi Sanchez
"Luke was great to work with! Provided me with detailed information and talked me through the plan. Incredibly professional and informative."
We responded:
"Yessi, we appreciate your review! We are delighted to know you had a great experience with our State Farm office and Luke. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Nikki White

January 25, 2025

5  out of  5
rating by Nikki White
"Trent Thompson had great customer service. He explained everything very well as well as got me good coverage for a cheap price."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that we were able to provide you with excellent customer service and helped you find great coverage at a great price. We appreciate your feedback and look forward to assisting you again in the future!"
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Angelea DeSantis

January 24, 2025

5  out of  5
rating by Angelea DeSantis
"Luke was very helpful in helping get us coverage on our house and vehicles. He was very patient and explained my policy for me thoroughly."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Luke was able to assist you with your coverage needs and that he took the time to explain your policy thoroughly. Providing excellent customer service is our top priority, and it's great to know that you had a positive experience. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support!"
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Kayla Larson

January 23, 2025

5  out of  5
rating by Kayla Larson
"First year with them has been great, it definitely feels like you are a person and not just another account number. Looking forward to many more years of coverage with them."
We responded:
"Thank you so much for your wonderful review, Kayla! We're thrilled to hear that your first year with us has been a positive experience. At our Agency, we strive to treat every customer like family, and it's great to know that you feel valued. We look forward to continuing to provide you with excellent coverage for many more years to come! If you ever need anything, don’t hesitate to reach out."
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Dave Hannah

January 17, 2025

5  out of  5
rating by Dave Hannah
"I appreciate Trent reaching out and walking me through the website when I was lost"
We responded:
"Thanks for the review, Dave! I appreciate you giving me an opportunity to try and help you through your issue. Please let us know if you need anything else!"
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Jean Schackman

January 10, 2025

5  out of  5
rating by Jean Schackman
"Trent did a great job evaluating my insurance needs and delivering a good product at a fair price"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our office was able to assist you with your insurance needs and provide you with a great product at a fair price. Your satisfaction is our priority, and we appreciate your feedback. If you have any more questions or need further assistance, feel free to reach out!"
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Sabrina Garrido

January 6, 2025

5  out of  5
rating by Sabrina Garrido
"I have been working with Stephanie for a little over a year, and she's terrific. She always has the best interests of me and my family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Stephanie has provided you with such great care and support. We appreciate your trust and are here for you whenever you need us!"