State Farm® Insurance Agent Trent Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terence Rigby
February 21, 2025
5
out of
5
rating by Terence Rigby
"Experience in excellence, straight forward, stayed on subject matter, appreciate the potential of a new customer which makes me wa nt to work more with this Young Man! Thank you Ryan"
We responded:
"Thank you so much for the review, Terence! Ryan does a great job helping our customers understand their risks and potential gaps without over complicating it. We look forward to working with you!"
Vinod Param
February 7, 2025
5
out of
5
rating by Vinod Param
"Outstanding service. No waiting or generic voicemails. Josh Brehmer is terrific. I am happy I got referred to him ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ….."
We responded:
"Vinod, thank you for the great review! We’re very grateful you gave Josh a chance, he goes above and beyond for our policyholders, truly one of the best!"
Yessi Sanchez
February 3, 2025
5
out of
5
rating by Yessi Sanchez
"Luke was great to work with! Provided me with detailed information and talked me through the plan. Incredibly professional and informative."
We responded:
"Yessi, we appreciate your review! We are delighted to know you had a great experience with our State Farm office and Luke. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Bruce Rayden
January 28, 2025
5
out of
5
rating by Bruce Rayden
"Some business dealings are difficult, some are memorable. This was the fulfilling kind, including all relevant questions."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that your experience with us was memorable and fulfilling. Our team strives to provide clear and comprehensive answers to all your questions, and it's great to know that we met your expectations. We look forward to assisting you again in the future!"
Nikki White
January 25, 2025
5
out of
5
rating by Nikki White
"Trent Thompson had great customer service. He explained everything very well as well as got me good coverage for a cheap price."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that we were able to provide you with excellent customer service and helped you find great coverage at a great price. We appreciate your feedback and look forward to assisting you again in the future!"
Angelea DeSantis
January 24, 2025
5
out of
5
rating by Angelea DeSantis
"Luke was very helpful in helping get us coverage on our house and vehicles. He was very patient and explained my policy for me thoroughly."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Luke was able to assist you with your coverage needs and that he took the time to explain your policy thoroughly. Providing excellent customer service is our top priority, and it's great to know that you had a positive experience. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support!"
Kayla Larson
January 23, 2025
5
out of
5
rating by Kayla Larson
"First year with them has been great, it definitely feels like you are a person and not just another account number. Looking forward to many more years of coverage with them."
We responded:
"Thank you so much for your wonderful review, Kayla! We're thrilled to hear that your first year with us has been a positive experience. At our Agency, we strive to treat every customer like family, and it's great to know that you feel valued. We look forward to continuing to provide you with excellent coverage for many more years to come! If you ever need anything, don’t hesitate to reach out."
Dave Hannah
January 17, 2025
5
out of
5
rating by Dave Hannah
"I appreciate Trent reaching out and walking me through the website when I was lost"
We responded:
"Thanks for the review, Dave! I appreciate you giving me an opportunity to try and help you through your issue. Please let us know if you need anything else!"
Jean Schackman
January 10, 2025
5
out of
5
rating by Jean Schackman
"Trent did a great job evaluating my insurance needs and delivering a good product at a fair price"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our office was able to assist you with your insurance needs and provide you with a great product at a fair price. Your satisfaction is our priority, and we appreciate your feedback. If you have any more questions or need further assistance, feel free to reach out!"
Sabrina Garrido
January 6, 2025
5
out of
5
rating by Sabrina Garrido
"I have been working with Stephanie for a little over a year, and she's terrific. She always has the best interests of me and my family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Stephanie has provided you with such great care and support. We appreciate your trust and are here for you whenever you need us!"
Jim Donelson
December 31, 2024
5
out of
5
rating by Jim Donelson
"While checking auto and homeowner insurance coverages and rates, I received great service from Ryan Mulvihill. Ryan addressed my many questions and provided straightforward answers and information. Because some of my property is located in states not served by the agency, we did not write the insurance, but I thank Ryan for his help in assessing my situation and pointing me in the right direction."
We responded:
"We’re sorry we weren’t able to help write your insurance, Jim but I’m glad you had a great experience working with Ryan!"
Connie Martinek
December 19, 2024
5
out of
5
rating by Connie Martinek
"They are great to work with. Lowered my overall insurance costs and great customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mike Klinefelter
December 13, 2024
5
out of
5
rating by Mike Klinefelter
"Just moved to the area and needed to move my policies to new State Farm agent in area. Glad I chose Trent and team. Had some moving difficulties that meant changing apartments; his team - especially Josh - went above and beyond to get the new address changes to State Farm so I could get the necessary paperwork for drivers license, car title, plates, lease obligations (renters insurance). Plus, Trent knows his stuff. He is kind, wants what is best for me, doesn't try to sell me something I don't need. Highly recommend."
We responded:
"Mike- it was a pleasure working with you and look forward to helping out in anyway we can. Welcome back to Minnesota!"
Warren Estrem
November 11, 2024
5
out of
5
rating by Warren Estrem
"Thank you Thompson office staff. We appreciate everything Melody and the entire staff did to ensure all steps were taken to seamlessly transfer insurance coverage to our new car. Melody has always made an extra effort to see to all our needs. Sincerely; Warren & Jen Estrem"
We responded:
"Dear Warren & Jen, Thank you so much for your kind words! We are thrilled to hear that Melody and our team were able to assist you with the insurance transfer for your new car. Providing excellent service is our top priority, and it’s wonderful to know that Melody's efforts made a positive impact on your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!"
Samuel Momah
November 8, 2024
5
out of
5
rating by Samuel Momah
"Great!"
We responded:
"Thank you, Samuel! Your review means a lot to us!"
Katie Bishop
November 7, 2024
5
out of
5
rating by Katie Bishop
"Trent and his team were very helpful, everyone is very quick to respond and takes time to seek answers for me questions. I'm assured that my insurance needs are covered and in the best hands. and is always so friendly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to assist you promptly and thoroughly. Providing excellent customer service and ensuring your insurance needs are well taken care of are our top priorities. We truly appreciate your trust and look forward to continuing to serve you!"
Jeffrey Davis
November 7, 2024
5
out of
5
rating by Jeffrey Davis
"Trent and his team are the BEST!!!"
We responded:
"Thanks for the review, Jeffrey!"
Melodie Watts
November 6, 2024
5
out of
5
rating by Melodie Watts
"I would highly recommend. Trent and his team are great, always friendly and helpful. Have the client's best interest in mind."
We responded:
"Thanks so much, Melodie! It’s been a pleasure to serve you. "
Sarah Voogd Seng
November 6, 2024
5
out of
5
rating by Sarah Voogd Seng
"I had a great experience with Trent as he walked me through different savings/insurance strategies for my newborns. He met me where I was in terms of knowledge and explained things in a way that I could understand and feel that I was making an informed decision."
We responded:
"Thank you so much for the review, Sarah!! It’s been a pleasure working with you and your family!"
Keith Howie
November 2, 2024
5
out of
5
rating by Keith Howie
"State Farm really came through for me when my vehicle stalled out and needed a tow. I called my agent Lucas, and he was on it immediately. Within one hour the tow truck was there! A-1 Customer service!! Thanks State Farm."
We responded:
"Thanks for sharing your experience, Keith! I’m really glad Lucas was able to take care of you so promptly. That’s our goal for every interaction!"
Kari Hannah
October 25, 2024
5
out of
5
rating by Kari Hannah
"Trent and his team are great! Everyone is always so friendly. I truly feel taken care of with my insurance needs here. Trent goes out of his way to make sure we are saving the most we possibly can. As a younger adult who doesn’t have a lot of knowledge on all the processes involving insurance, I feel my questions are always answered and everything is explained clearly to me."
We responded:
"Thank you so much for the 5 star review, Kari!! It’s been a pleasure working with you and Daniel over the years and to see your family grow has been amazing! "
connie foster
October 14, 2024
5
out of
5
rating by connie foster
"Friendly and outgoing staff. Everything was explained in nice detail. They saved me over $200 every 6 months. I'm really glad I switched to State Farm."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that our staff was friendly and outgoing, and that they took the time to explain everything in detail. It's even better to know that we were able to save you over $200 every 6 months. We're glad you made the switch to State Farm and we're here to assist you with any future insurance needs. Thank you for choosing us!"
Shannon Yocherer
September 28, 2024
5
out of
5
rating by Shannon Yocherer
"Everyone was so friendly and very communicative. Great rates, and great customer service! Highly recommend."
We responded:
"Thank you so much for the great review, Shannon!"
Tara Mills
September 6, 2024
5
out of
5
rating by Tara Mills
"State farm took care of our needs answered promptly. Thank you state farm!"
We responded:
"We appreciate you putting your trust in us, Tara! Thanks for the review"
Kris David
August 9, 2024
5
out of
5
rating by Kris David
"Melodie did a fantastic job helping me find savings in my premium! She was super friendly too! I highly recommend working with her and the Trent Thompson State Farm Insurance Agency in Inver Grove Heights, MN."
We responded:
"Thank you so much for the kind review, Kris! Melodie is one of a kind and we’re lucky to have her on the team!"